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Press Release

Palm Handheld Sales Surpass 20 Million Mark
New Zire and Tungsten Products Deliver Palm Heritage to the Next Generation
of Handhelds
MILPITAS, Calif., Dec. 18 /PRNewswire-FirstCall/ -- Palm Solutions Group
today said it has sold more than 20 million handhelds to consumers, mobile
professionals and businesses around the world. Spurred by the sales of
its two new products, the Palm(TM) Zire(TM) and Tungsten(TM) T handhelds,
Palm branded devices continue to be the world's most popular handhelds.
The introduction of the original Pilot handheld from Palm in 1996 ignited
a revolution in handheld computing around the world. The simplicity, tiny
size, low price tag and long battery life of Palm products -- along with
the unprecedented one-button backup to a personal computer -- led to rapid
adoption of the device and its Palm successors. Because Palm products
let people stay connected to their most important information, they have
become valuable tools to corporate executives and mobile professionals
worldwide, expanding quickly into the consumer markets and winning the
hearts of customers from college students to soccer moms. Palm remains
the world's favorite handheld by being easy to use, expandable, wearable
and highly mobile. The enduring advantage of a Palm handheld is that information
is only a tap or two away versus the PC-style experience of complex dialog
boxes and multiple, confusing steps to accomplish a basic task.
Last year, Palm branded handhelds commanded 39.4 percent of the worldwide
personal companion handheld device market, according to IDC. This year,
the company's market share has stayed constant, even though the competitive
landscape has attracted more than 10 Palm Powered(TM) licensees and more
than 20 Microsoft Pocket PC-based devices. Still a nascent market, Palm
research shows that in the U.S. alone there are more than 63 million individuals
interested in purchasing handheld devices(1).
A pop culture symbol
Over the years, Palm has entered the lexicon as a definition of a handheld
computer, and remains an enduring symbol of the social change initiated
by Silicon Valley pioneers. The familiar three-ring HotSync(R) function
"song" that plays when a user backs up the data on a personal
computer has become a catchy tune from the boardroom to the kitchen desk.
Even California's official Web site ( http://www.ca.gov ) carries a picture
of a Palm branded handheld computer alongside pictures of world-famous
Napa Valley grapes, the universally recognized San Francisco cable car,
and the hillside letters spelling another cultural icon: Hollywood. In
New York, Palm handhelds inspired a love song performed in a new off-Broadway
production called the Water Coolers - The Ultimate Job Review. Palm branded
handhelds have also made appearances on television shows such as David
Letterman, Friends, Will & Grace, Law & Order, and Sex and the
City.
"The new converts who bought Palm Zire handhelds symbolize the beginning
of a new generation of handheld users," said Todd Bradley, president
and chief executive officer of Palm Solutions Group. "Zire handhelds
are augmenting if not replacing paper-based organization systems, and
are truly making a difference in the lives of users.
"The Tungsten T is quickly becoming the new gold-standard in handheld
computing," added Bradley. "Palm is a trusted choice with a
comprehensive family of products. As your needs grow and change, you'll
always be able to find a Palm handheld to keep track of what matters to
you."
On Oct. 7, Palm announced the Zire handheld, the most affordable and
lightest-weight Palm branded handheld to date. With an estimated U.S.
street price of $99, the Palm Zire handheld is designed for the first-time
purchaser as "an affordable way to organize your life." Included
in BusinessWeek's "The Best Products of 2002," the Zire handheld
helps students, families and individuals in business meet the demands
of juggling endless events and activities.
Delivering power and precision to professionals worldwide, on Oct. 28,
Palm debuted the Palm Tungsten T handheld, a smart and pocketable business
device. The Palm Tungsten T handheld's design and software integration
deliver smooth, one-handed data management, while new processing power
and a new operating system supercharge applications -- making them faster
and more efficient. Tungsten T customer reviews from shopping sites such
as Amazon.com show that users are thrilled with the brilliant screen,
sharp color, stylish design and new processing power.
About Palm, Inc.
Information about Palm, Inc. is available at http://www.palm.com/aboutpalm
.
(1) Source: March 2002 Maritz: Thompson Lightstone US only segmentation
study.
NOTE: Palm OS is a registered trademark and Palm, Tungsten and Zire are
trademarks of Palm, Inc. Other brands may be trademarks of their respective
owners.
SOURCE Palm, Inc.
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